Daisy & Bliss: Satisfaction is Our Priority
At Daisy & Bliss, we take pride in creating beautiful, handcrafted products. We want you to be completely satisfied with your purchase. However, we understand that sometimes things may not be exactly as expected.
Return & Exchange Eligibility
We offer returns and exchanges within 48 hours of receiving your order. To be eligible for a return or exchange, your item(s) must be:
- In original condition, unworn, unwashed, and with all tags attached.
- Free of damage or alterations.
- Packaged securely for return shipment.
Items Not Eligible for Return or Exchange
- Customized orders: Due to the personalized nature of these products, they are not eligible for return or exchange.
Return Process
- Contact Us: Before returning your item(s), please contact our customer service team on our official Instagram account. We will provide you with instructions on how to return your package.
- Ship Your Return: Packages must be shipped back to us within 48 hours of receiving the return authorization number. Customers are responsible for the return shipping costs.
- Return Processing: Once we receive your returned item(s), we will inspect them to ensure they meet the return criteria. Processing time for returns is typically 5-7 business days.
- Refunds: For approved returns, the purchase price will be refunded to your original payment method minus the original shipping cost.
Exchange Process
- Contact Us: Follow the same steps as outlined in the return process to initiate an exchange.
- Return Your Item: Ship your item(s) back to us following the instructions provided.
- New Order: Once we receive and approve your exchange, you will need to place a new order for the desired item.
Contact Us
If you have any questions or concerns regarding our return and exchange policy, please don’t hesitate to contact us at our official instagram account or email us at : daisyandblissofficial@gmail.com
We appreciate your understanding and cooperation.